Refund policy

At ZOSMIC, we want you to be completely satisfied with your purchase. This Return & Refund Policy explains how you can return products and request refunds if needed.

Returns are accepted within 7 days of receiving your order. Products must be unused, in their original packaging, and in the same condition as delivered. Please include any tags or accessories that came with the item.

To initiate a return, contact our customer support team with your order details and reason for return. Once your return is approved, you will receive instructions for sending the item back to us.

Refunds will be processed after we receive and inspect the returned product. Refunds will be issued via the original payment method within 5-7 business days. Shipping charges are non-refundable unless the return is due to our error.

Damaged, defective, or incorrect items will be replaced at no additional cost. Please report any issues within 48 hours of receiving your order for faster resolution.

By purchasing from ZOSMIC, you agree to follow this Return & Refund Policy. We strive to provide a hassle-free experience and ensure your satisfaction with every purchase.